LEGAL REFERENCE

How 87p operates legally in your region

We've built 87p to operate transparently within the regions where we're active. This page covers your account terms, how your funds are protected, what happens when disputes arise...

Account Terms & ConditionsPayment Security & VerificationWithdrawal & Dispute ResolutionData Protection & Privacy
87p How 87p operates legally in your region

Our legal standing and operational scope

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

POLICY SUPPORT CHANNELS

Where to reach us with legal questions

Email Support Send account disputes, payment concerns or policy questions...
Live Chat Connect with our support team during operational hours...
Formal Complaint Portal Access our documented dispute-resolution system for escalated complaints...
LEGAL CREDIBILITY SIGNALS

What grounds our policy framework

Payment Gateway Verification

All deposits and withdrawals route through verified financial partners. JazzCash, Easypaisa, SadaPay and Raast confirmations appear in your account history with timestamps and reference codes for full transparency.

Identity Verification Protocol

We verify your account holder details against national identity records before first withdrawal. This protects both your account security and compliance with anti-fraud requirements across payment networks.

Documented Dispute Process

Every account dispute, payment reversal or complaint receives written documentation with reference tracking. You can request your case history at any point during or after resolution.

Transaction Record Keeping

87p maintains complete deposit, withdrawal and account-activity logs accessible to you through your account dashboard. Records are retained for regulatory and dispute-resolution purposes.

Withdrawal Hold Transparency

Any hold on a withdrawal is communicated immediately with specific reason codes. You're informed of verification steps required and typical clearance timelines for each payment method.

Account Closure & Fund Return

If you close your account, remaining balance is returned to your original deposit method within the timeline specified by your payment provider. No funds are retained after account closure requests.

How our legal pages align

Account TermsApplied uniformly across all regions where we operate. Your rights and responsibilities are the same whether you deposit via JazzCash or Raast.
Payment SecurityIdentical verification standards apply to every deposit and withdrawal. No payment method receives lower scrutiny; all transactions use the same fraud-detection systems.
Dispute ResolutionEvery dispute—whether about a withdrawal delay, payment reversal or account restriction—follows the same documented escalation process with equal priority.
Data RetentionYour account history, transaction records and dispute documentation are retained under the same policy across all supported regions for consistency and compliance.
Withdrawal TimelinesStandard processing windows are published per payment method. JazzCash, Easypaisa, SadaPay and Raast all operate under transparent, posted timelines with no hidden delays.
Fee DisclosureAny deposit or withdrawal fees are shown before you confirm the transaction. No charges appear after the fact; all costs are pre-disclosed and consistent.
Account ClosureClosing your account follows the same process regardless of your region or payment method. Funds are returned according to the standard return-to-source protocol.
POLICY-SIDE ESSENTIALS

Core elements that define how we operate

Regional Compliance We operate only where local law permits. Your access depends...
Anti-Fraud Measures Every account undergoes identity verification before withdrawal. Deposits and withdrawals...
Fund Segregation Your account balance is held separately from our operational funds...
Transparent Fee Structure All costs—whether deposit fees, withdrawal charges or payment-method surcharges—are displayed...
Dispute Documentation Every complaint, dispute or concern is logged with your name...
Withdrawal Verification Your first withdrawal requires identity confirmation. Subsequent withdrawals may require...

Common legal and policy questions

Delays are usually caused by payment-provider processing times or pending identity verification. We notify you immediately with the specific reason. Rejections occur if verification fails; we guide you through resubmission. Contact support with your transaction reference number and we'll investigate within 48 hours.

Yes. Once a deposit or withdrawal appears in your account history, you can file a dispute within 30 days. Provide your transaction reference, payment method and reason for dispute. We investigate and respond with documentation within seven working days.

Your account information—name, identity number, payment details—is encrypted and stored on secure servers. We do not share your data with third parties except payment processors required to complete withdrawals. Our privacy policy details all data practices.

Request account closure through your settings or contact support. We process your remaining balance to your original deposit method within the standard withdrawal timeline for that payment provider. Closure is permanent and cannot be undone.

Yes. 87p operates only in regions where local law permits. Your access is determined by your registered location. If you travel or relocate, contact support to understand your access status in your new region.

Your first withdrawal requires government-issued identity (CNIC or passport) and proof of address (utility bill or bank statement). Subsequent withdrawals may require reverification. Upload documents securely through your account; we respond within 24 hours.

If unauthorized access occurs, report it immediately through support. We freeze your account, investigate the activity and work with you to recover funds where possible. Always keep your password secure and use unique login credentials.